Effective Date: March 11, 2026
Effective Date: March 11, 2026
These Terms of Service ("Terms") govern your access to and use of the website and services made available by NCPMEDIA OÜ ("Company", "we", "us", or "our"), including through www.ncp-media.com and any related platform, dashboard, software, integrations, tools, content, and services (collectively, the "Services").
By accessing or using the Services, creating an account, or clicking to accept these Terms, you agree to be bound by these Terms. If you do not agree, you must not access or use the Services.
1.1 These Terms govern the use of the Services provided by NCPMEDIA OÜ.
1.2 By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms.
1.3 If you register an account, upload any content, connect any third-party platform, or otherwise use the Services, you agree to these Terms and any policies or agreements incorporated by reference, including our Privacy Policy and, where applicable, our Data Processing Agreement.
1.4 If you are using the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms, and "you" will refer to that entity.
2.1 The Services are intended only for persons who are at least eighteen (18) years old or the age of legal majority in their jurisdiction, whichever is higher.
2.2 By using the Services, you represent and warrant that:
(a) you have the legal capacity to enter into a binding agreement;
(b) you are not prohibited from using the Services under applicable law; and
(c) if you are acting on behalf of a legal entity, you are authorized to accept these Terms on its behalf.
2.3 You are responsible for ensuring that all users who access the Services through your account comply with these Terms.
3.1 The Services, including all software, source code, object code, user interfaces, visual elements, designs, graphics, text, images, videos, audio, workflows, documentation, trademarks, logos, trade names, and all related intellectual property rights, are owned by or licensed to the Company.
3.2 Subject to the express provisions of these Terms, all intellectual property rights in the Services are reserved.
3.3 Except as expressly permitted under these Terms, you must not copy, reproduce, modify, distribute, publish, sell, license, reverse engineer, decompile, disassemble, or otherwise exploit any part of the Services.
4.1 Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services for your internal business purposes.
4.2 You may:
(a) access and use the Services through their intended interfaces;
(b) view pages within the website through a web browser;
(c) use the functionality of the Services in accordance with these Terms; and
(d) download or print limited portions of documentation or pages for your internal business use, provided such use is not excessive and does not infringe our rights.
4.3 Except as expressly permitted by these Terms, you must not:
(a) download, copy, or store any substantial portion of the Services;
(b) modify or create derivative works based on the Services;
(c) republish or redistribute material from the Services;
(d) sell, rent, lease, sublicense, or commercially exploit the Services;
(e) use the Services to build a competing product or service; or
(f) remove or alter any copyright, trademark, or proprietary notices.
5.1 You must not use the Services in any way that:
(a) is unlawful, fraudulent, deceptive, abusive, or harmful;
(b) infringes or violates the rights of any third party;
(c) interferes with or disrupts the integrity, performance, availability, or security of the Services;
(d) introduces malware, spyware, viruses, worms, or other malicious code;
(e) attempts to gain unauthorized access to any account, system, network, or data;
(f) probes, scans, or tests the vulnerability of the Services without our prior written consent;
(g) bypasses or circumvents access restrictions, authentication systems, or technical protections;
(h) uses scraping, crawling, or other automated collection methods without our prior written consent;
(i) sends spam or unsolicited communications;
(j) reverse engineers or attempts to derive the source code of the Services; or
(k) otherwise uses the Services in violation of applicable law or regulation.
5.2 You must not use data collected through the Services for any unlawful purpose.
5.3 You must ensure that all information you provide to us is true, accurate, current, complete, and not misleading.
6.1 To access certain features of the Services, you may be required to register an account.
6.2 You must provide accurate, complete, and current registration information and keep it updated.
6.3 You are responsible for all activity that occurs under your account.
6.4 You must not share your account credentials except as expressly permitted by the functionality of the Services.
6.5 You must promptly notify us if you become aware of any unauthorized access to your account.
6.6 We may require multi-factor authentication for some or all accounts or features.
7.1 You are responsible for maintaining the confidentiality of all usernames, passwords, API keys, tokens, and other credentials used to access the Services.
7.2 You must not impersonate any person or entity.
7.3 You are responsible for restricting access to your account and devices.
7.4 Until you notify us of unauthorized access, you remain responsible for all activities conducted through your account.
7.5 We are not liable for any loss arising from your failure to maintain the security of your account credentials.
8.1 Access to certain Services may require payment of subscription fees or other charges.
8.2 The applicable fees, billing intervals, usage limits, and included features will be as set out on our website or in commercial documentation issued by us.
8.3 Unless otherwise stated, subscriptions renew automatically unless cancelled before the applicable renewal date.
8.4 You authorize us and our payment processors to charge all fees due using your selected payment method.
8.5 All fees are non-refundable except where required by applicable law or expressly stated otherwise in writing.
8.6 If any amount owed is overdue, we may charge interest, suspend access, or recover collection costs where permitted by law.
8.7 Fees do not include VAT, sales tax, or similar taxes unless expressly stated. You are responsible for paying all such taxes associated with your use of the Services.
9.1 The Services may integrate with third-party services, platforms, APIs, and tools, including advertising, analytics, social media, hosting, and payment providers ("Third-Party Services").
9.2 Your use of Third-Party Services may be subject to separate terms and privacy policies. You are responsible for reviewing and complying with those terms.
9.3 We do not control and do not guarantee the availability, performance, or security of any Third-Party Services.
9.4 We are not liable for any unavailability or loss of functionality caused by Third-Party Services.
10.1 "Customer Content" means any data, content, materials, records, files, submissions, leads, contacts, messages, notes, and other information that you submit to or make available via the Services.
10.2 As between you and us, you retain all rights, title, and interest in and to your Customer Content.
10.3 You grant us a limited, non-exclusive, worldwide right to host, store, reproduce, transmit, display, and otherwise process Customer Content only as necessary to provide and operate the Services.
10.4 You represent and warrant that you own or control all necessary rights in the Customer Content and that your Customer Content does not violate any applicable law or third-party rights.
10.5 We do not acquire ownership of Customer Content.
11.1 Roles of the Parties
To the extent that the Company processes personal data contained in leads, contacts, submissions, or other customer-provided data ("Customer Data"), the Customer acts as the Data Controller and the Company acts as the Data Processor.
11.2 Purpose of Processing
The Company shall process Customer Data solely for the purpose of providing, operating, maintaining, supporting, and securing the Services.
11.3 Customer Responsibility
The Customer is solely responsible for: (a) the legality of collection; (b) providing required notices to data subjects; (c) obtaining any required consents; (d) responding to data subject requests; and (e) ensuring compliance with applicable data protection laws.
11.4 Scope of Processing
The Company processes Customer Data only on the Customer's documented instructions. Categories of personal data may include names, phone numbers, email addresses, campaign-related lead information, communication records, status tags, notes, and other submitted data.
11.5 No Independent Use
The Company shall not sell Customer Data or use it for its own independent marketing purposes.
11.6 Security Measures
The Company shall implement appropriate technical and organizational measures to protect Customer Data, including access controls, encryption in transit and at rest, logging, and backup procedures.
11.7 Subprocessors
The Customer authorizes the Company to engage subprocessors as reasonably necessary, including cloud hosting, infrastructure, and security providers.
11.8 International Transfers
Where Customer Data is transferred outside the European Economic Area, the Company shall ensure such transfers are subject to a lawful transfer mechanism under applicable data protection law.
11.9 Personal Data Breach
If the Company becomes aware of a personal data breach affecting Customer Data, it shall notify the Customer without undue delay.
11.10 Retention and Deletion
Upon termination or upon written request, the Company shall delete or return Customer Data, unless retention is required by applicable law.
11.11 Data Processing Agreement
Where required by applicable law, the parties may enter into a separate Data Processing Agreement ("DPA"). In the event of any conflict, the DPA shall prevail.
12.1 We may modify, update, suspend, or discontinue any part of the Services from time to time.
12.2 We may perform scheduled or emergency maintenance which may temporarily affect availability.
12.3 Unless expressly agreed in a separate service level agreement, the Services are provided on an availability basis only.
13.1 Each party agrees to protect the other party's non-public, confidential, and proprietary information ("Confidential Information").
13.2 The receiving party shall use Confidential Information only as necessary to perform its obligations and protect it using at least reasonable care.
13.3 Confidential Information does not include information that is public, was already known, is lawfully received from a third party, or is independently developed.
14.1 We may suspend or restrict access immediately if you fail to pay fees, breach these Terms, create a security risk, or if we are required to do so by law.
14.2 Either party may terminate these Terms for material breach if the other party fails to cure that breach within thirty (30) days after written notice.
14.3 Subscriptions continue for the applicable term and any renewal term unless cancelled in accordance with the applicable billing terms.
15.1 Upon termination, your right to access the Services will cease, any unpaid amounts become immediately due, and we may delete or disable access to Customer Content.
15.2 Termination does not affect any rights, remedies, obligations, or liabilities accrued before termination.
16.1 To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.
16.2 We do not warrant that the Services will be uninterrupted, timely, secure, error-free, or meet your specific requirements.
16.3 We disclaim all warranties, whether express, implied, or statutory, to the fullest extent permitted by applicable law.
17.1 Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be limited.
17.2 Subject to 17.1, we will not be liable for any indirect, incidental, special, punitive, or consequential loss or damage, including loss of profits, revenue, data, or goodwill.
17.3 Our aggregate liability shall not exceed the total amount paid by you in the twelve (12) months preceding the event giving rise to the claim.
18.1 You agree to defend, indemnify, and hold harmless the Company from any claims arising out of your Customer Content, your breach of these Terms, your infringement of third-party rights, or your instructions regarding data processing.
19.1 We may revise these Terms from time to time. If we make material changes, we will provide notice through our website or by other reasonable means.
19.2 Your continued use of the Services after the effective date of revised Terms constitutes your acceptance of those Terms.
20.1 You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent.
20.2 We may assign or transfer our rights and obligations under these Terms.
21.1 If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
22.1 These Terms, together with our Privacy Policy and any applicable Data Processing Agreement, constitute the entire agreement between you and us regarding the Services.
23.1 These Terms shall be governed by and construed in accordance with the laws of Greece.
23.2 Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Greece.
24.1 We are registered in the Estonian Commercial Register under registration number 16738667.
24.2 Our VAT number is EE102617540.
25.1 The Services are owned and operated by NCPMEDIA OÜ, registered in Estonia, with registered office at Sepapaja tn 6, 15551 Tallinn, Estonia.
25.2 You may contact us:
(a) by post at the address above;
(b) through the contact form on our website;
(c) by email at info@ncp-media.com.